Help us protect public resources and strengthen integrity at RSSB. Your report is confidential, protected by law, and handled with care.
Earn a reward for reporting fraud
If you’ve noticed something suspicious in a pharmacy, like false claims or misuse of RSSB medical funds, speaking up can create real change. Your report protects patients, contributors and the honesty of our healthcare system. And guess what? If your information helps recover funds or prevent losses, you could earn a reward between 50,000 RWF and 20,000,000 RWF.
The best part is your identity stays completely safe. Whether you report anonymously or share your contacts, everything is kept private and handled with strict confidentiality. Rewards are paid securely through petty cash, Mobile Money or bank transfer, without ever revealing who you are. When you speak up, you’re not just stopping fraud, you’re helping build a stronger, fairer healthcare system for everyone.
Frequently Asked Questions
Whistle-blowers having disclosed material information leading to a successful recovery of funds shall be rewarded, as follow:
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10% of the total interests and/or penalties charged to offender no lesser than fifty thousand Rwandan francs (50,000 RwF) and not exceeding twenty million Rwandan francs (20,000,000 RwF) for each successful resolution of whistleblowing case; or
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10% of the cost which would have been incurred no lesser than fifty thousand Rwandan francs (50,000 RwF) and not exceeding twenty million Rwandan francs (20,000,000 RwF) for each successful resolution of whistleblowing case.
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Payout of rewards above 10,000,000 RwF are subject the RSSB General Management approval.
Yes. RSSB strictly protects the confidentiality of all whistleblowers. Your identity is only accessible to authorized Anti-Fraud Unit staff and will never be disclosed without your consent. RSSB Whistleblower policy of 2022 also guarantees anonymity and prohibits the disclosure of a whistleblower’s identity. RSSB is legally required to safeguard your confidentiality.
No. You do not need to provide evidence to report. If you have reasonable suspicion of fraud, corruption, misconduct, or any irregularity, you are encouraged to report it. Evidence is helpful but not mandatory investigators will work to verify the information you submit.
Once your report is submitted, the process is as follows:
- All disclosures are received in secret and recorded by use of a code. The code shall correspond to the actual identity of the Informant and/or Whistle-blower.
- Without prejudice to existing provisions of relevant laws, all Officers involved in processing disclosures made through this Policy are bound by Non-Disclosure Agreements.
- RSSB endevours to provide juridical assistance to victimized Informants and/or Whistle-blower (by no fault of theirs) due to information disclosed in accordance with this Policy.
Yes. If you report anonymously, the system generates a unique tracking code. You can use this code to:
- Check the status of your report
- Receive updates
- Provide additional information all without disclosing your identity.